Frequently Asked Questions

Comfort Flooring & Design Center | Mishawaka and Elkhart, Indiana

Choosing flooring or planning a tile project comes with plenty of questions. We’re here to help you find options you love, understand the process, and feel comfortable with your decisions.

You’ll find us at 3120 N. Home Street, Mishawaka, IN 46545. Stop in to explore flooring, tile, and design options, or call us at (574) 255-9034. We’d love to hear what you’re planning!
Visit us at 655 County Road 17, Suite 1, Elkhart, IN 46516, or call (574) 390-3065. Whether you have a clear vision or need help getting started, our team is happy to help.
We serve homeowners and businesses throughout Michiana, including Mishawaka, Elkhart, Granger, South Bend, Osceola, Goshen, Middlebury, Bristol, and Syracuse, Indiana. We also serve Southern Michigan communities such as Edwardsburg, Niles, and Cassopolis. Have a project a little farther away? Contact us to discuss your location.
We offer carpet, hardwood, laminate, luxury vinyl plank and tile, sheet vinyl, tile, natural stone, and area rugs, along with carpet tile and other commercial flooring options. From a cozy bedroom to a busy business, we’ll help you find a floor that fits your space, style, and budget.
Luxury vinyl plank, or LVP, typically creates the look of wood, while luxury vinyl tile, or LVT, typically offers stone or ceramic looks. Both come in a variety of styles and constructions. We’ll help you compare the details that matter for your home, including comfort, durability, and care.

See our luxury vinyl flooring projects.
Yes! We carry waterproof flooring options, including luxury vinyl, in a wide range of colors and styles. We’ll help you understand what each product’s waterproof warranty covers and where it can be used. Leaks, subfloor moisture, and proper installation still need attention, even with a waterproof floor.
Yes—we carry both! Solid hardwood is made from a single piece of wood, while engineered hardwood has a real wood surface over a layered core. Both offer the beauty of real wood. We’ll help you compare them based on your home’s conditions, installation needs, and the look you love.

See our hardwood flooring projects.
Start with how your family actually lives. Busy paws, snack spills, and playtime all help us narrow down the options. We’ll walk you through suitable luxury vinyl, laminate, tile, and carpet choices and explain their care requirements and warranties, so you can choose a floor that works for your household.
Tile and suitable waterproof luxury vinyl are great places to start. The right choice depends on moisture exposure, cleaning needs, traction, and how you want the floor to feel underfoot. We can also help coordinate your flooring with cabinets, countertops, backsplashes, and shower tile for a finished look.
Yes! You don’t have to settle for standard rug sizes. One of our designers can visit your home and measure for a custom area rug that fits your room beautifully. We’ll help you choose the right carpet, color, and finishing details to bring it all together.

Explore our custom area rug projects.
Yes! A stair runner is a great way to add personality, softness, and comfort to your staircase. Whether you love a classic look or want to make a statement with a pattern, our team can help you select a carpet and create a runner tailored to your stairs.

Yes! A visit to one of our showrooms is a great place to start. You can explore options, talk with our team, and take samples home before we come out to measure. If you’re unsure where to begin, give us a call or request a free estimate through our website, and we’ll help with the next step.
Absolutely! You don’t have to figure it all out on your own. Our design team can help you pull together flooring, tile, countertops, and other finishes so they feel right together. Bring your ideas—or just a few things you love— and we’ll help you build from there.
Yes! Our website’s room visualizer lets you explore featured flooring options in your own space, and our kitchen visualizer can help you try different combinations. It’s a helpful starting point, but we also recommend seeing physical samples at home. Your lighting, furniture, and wall colors can make a difference.
Photos of your room, inspiration pictures, and samples of paint, cabinets, or other finishes are all helpful. Bring measurements or plans if you have them, along with an idea of your budget and timing. Don’t have everything gathered? That’s okay—we can help you get started with what you have.
Yes! We provide residential installation for carpet, hardwood, tile, luxury vinyl, laminate, and more. Our team will review your space, explain the preparation needed, and help you understand what’s included in your project.
Yes! We help businesses throughout Michiana and Southern Michigan choose and install flooring suited to their spaces. We’ll talk through foot traffic, maintenance, appearance, and scheduling needs to find options that make sense for your business.

See our commercial flooring projects.
Sometimes! It depends on what’s there now, the condition of the floor beneath it, and the requirements of your new flooring. We’ll evaluate the project and explain your options before recommending whether the existing floor can stay or needs to be removed.
We’ll help you understand what needs to be ready before installation day. This may include clearing personal belongings, arranging furniture moving, and providing access to the work area. Your order will determine which services are included and which preparations you’ll handle. If you’re unsure about anything, just ask!
Yes! We can help you create a shower that feels like it belongs in your home, with tile, patterns, niches, benches, and accent details chosen for your space. We’ll guide you through the design, waterproofing, and installation details, along with custom glass door options.

See our custom tile shower projects.
Yes! A curbless shower offers easier entry and a clean, continuous look. We’ll review your bathroom’s layout and construction to determine what’s possible and talk through drainage, space, and your accessibility goals.
Yes! We offer professionally measured and installed custom glass shower doors, including framed and frameless options. We’ll help you choose an enclosure and finish that complement your tile and suit your shower’s layout.
Yes! We can help you bring your kitchen or bathroom together with a custom backsplash and coordinating countertops. Our countertop options include quartz, granite, and solid surface. Whether you’re refreshing one feature or planning a larger project, we’ll help you choose materials that work beautifully together.

Explore our backsplash and countertop projects.
Every project is a little different. Your price depends on the materials you choose, the size of the space, preparation needs, and installation details. We’ll talk about your priorities and budget, explain your options, and prepare a quote for your project so you can make an informed decision.
Timing depends on product availability, the work involved, and our installation schedule. Custom showers also require time for preparation, waterproofing, and tile installation. If you’re working toward a move-in date, holiday, or special event, let us know early so we can discuss a realistic timeline.
Yes! We offer 0% financing for 6 months year-round, with special promotions offering 12 or 18 months at 0% during select times of the year. Contact either showroom for current offers and application details. Financing is subject to credit approval and the applicable promotional terms.